Privacy Policy

At Dogrose and Catnip (www.dogroseandcatnip.art), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are;

Dogrose and Catnip is run by Lynda, a sole trader offering original artwork and pet-related services including dog walking and pet portraits.

Contact:
Email: lyndajrugg.art@gmail.com
Phone: 07521801722

2. What data we collect;

We may collect and process the following personal data:

For art customers:

Name and email address
Postal address (for shipping orders)
Payment information (processed securely via third-party platforms like PayPal or Stripe)

For dog walking clients:

Name & address
Contact information (phone number, email) with emergency contact details
Pet information (name, breed, medical or behavioural needs)
Keyholder permissions (if applicable)

3. How we use your data;

We use your data to:

Fulfil art commissions and process orders
Arrange and provide dog walking/pet care services
Communicate with you about your order or booking
Comply with legal and financial obligations
Improve our services and customer experience

We will never sell your data or share it with third parties for marketing purposes.

4. Lawful basis for processing;

We process your data based on:

Contract: to fulfil services or commissions you’ve requested
Consent: for marketing communications (where you’ve opted in)
Legal obligation: for record-keeping and tax purposes

5. Data storage and retention;

Your data is securely stored on password-protected devices and platforms. We retain data only as long as necessary to fulfil the purpose it was collected for and to meet any legal obligations.

6. Your rights under GDPR;

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at lyndajrugg.art@gmail.com

7. Cookies;

Our website may use cookies to improve user experience. You can manage cookie preferences in your browser settings. For more information, see our [Cookie Policy] (if applicable).

8. Third-party services;

We may use secure third-party platforms (e.g. payment processors, email marketing tools, hosting services) who are GDPR-compliant. We ensure they only use your data for the intended purpose.

9. Changes to this policy;

We may update this policy occasionally. Please check this page periodically for updates.

🍪 Cookie Policy

Last updated: 24/7/25

This Cookie Policy explains how Dogrose and Catnip uses cookies and similar technologies on our website www.dogroseandcatnip.art.

By using our website, you consent to the use of cookies as described below.

1. What are cookies?;

Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They help websites remember your preferences and improve your experience.

2. What types of cookies we use;

We use the following types of cookies:

✅ Essential Cookies

These are necessary for the website to function properly, such as enabling navigation and secure areas (e.g. contact forms or shopping features, if used).

📈 Performance & Analytics Cookies (Optional)These help us understand how visitors interact with our site—for example, which pages are popular—so we can improve our content. These cookies are only set if you give us permission.

We may use services like Google Analytics. These cookies do not collect personal information such as names or email addresses.

🎨 Functionality Cookies (Optional)These remember choices you’ve made (like your preferred language or region) to personalise your experience.

3. Third-party cookies

Some pages may include content or features from third parties (like embedded Instagram posts or payment platforms), which may set their own cookies. We don’t control these cookies, so please check their policies for details.

4. Managing your cookie preferences;

You can choose to accept or decline non-essential cookies using the cookie banner when you first visit the site.

You can also manage or delete cookies at any time in your browser settings:

Google Chrome
Mozilla Firefox
Safari
Microsoft Edge

Please note: Disabling cookies may affect how the site functions.

5. Changes to this policy;

We may update this Cookie Policy from time to time. Please revisit this page if you’d like to stay informed.

6. Contact;

If you have any questions about how we use cookies, feel free to contact us at:
📧 lyndajrugg.art@gmail.com

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